We take real care over quality, and we hope you love what you bought. If you'd like to return or exchange an item, we're happy to help.
Get in touch on WhatsApp — 055-974-9399 — or by email at casadebasico@gmail.com, with the details of your request.
Please note ♥ Items can be exchanged or returned within 14 business days of the day you received your package, provided they are unworn and still have their original tag attached.
I'd like to return an item — what do I do?
You can return by courier for ILS 40, or bring the item to the studio by prior arrangement: HaTzorfim 33, Tel Aviv-Yafo.
Once the package is back with us we'll issue a refund, less shipping fees and less a cancellation fee of 5% of the transaction value or ILS 100 — whichever is lower.
The return process takes up to 14 business days.
I'd like to exchange an item — what do I do?
You can exchange by courier for ILS 40, or at the studio by prior arrangement: HaTzorfim 33, Tel Aviv-Yafo.
